AOL Collections Won't Stop Calling Nebraska

A reader is hounded, in case of mistaken identity.

Local Companies

Windstream
(308) 698-4444
Kearney, NE
Mainstay Communications
(402) 723-4448
1000 N Main St
Henderson, NE
Epicenter Technologies Pvt Ltd
(402) 493-1775
11840 Nicholas St
Omaha, NE
Sfi Marketing Group
(402) 434-8480
Lincoln, NE
Citygold.Com
(402) 420-9800
5539 S 27th St Ste 108
Lincoln, NE
Vista Beam
(308) 635-9434
1615 1st Ave
Scottsbluff, NE
Nctc Internet
(308) 468-6341
22 La Barre
Gibbon, NE
Community Internet Systems
(308) 874-2690
289 Babcock Ave
Chappell, NE
Midland Telecom Inc
(308) 381-8434
3239 W 2nd St
Grand Island, NE
Community Internet Systems Inc
(402) 678-2961
Saint Edward, NE


AOL Collections Won't Stop Calling

I would like AOL to stop calling me. Almost four months ago, we started receiving calls from a collection agency representing AOL and asking for "Brian" (no one by that name ever had my phone number). We ignored it for nearly a month, but the calls continued unabated.

We attempted to convince the agency that its database was faulty, that "Brian" had never had my phone number; I tried calling AOL's primary business line on a number of occasions, each time explaining the situation to a representative, and each time being promised that the problem would be taken care of.

The collection agency has now escalated to telephoning more than once a day. When I ask to speak to a supervisor, or for an address I can mail a letter to, the caller hangs up. I have never subscribed to AOL, so my telephone number should not be in its database at all.


T.J. McDermott, Lake Stevens, Washington


On Your Side responds: We contacted AOL and asked it to look into Mr. McDermott's problem; the Washington State Attorney General also investigated. An AOL representative said that its collection agency was trying to reach someone with the same number but a different area code (even though Mr. McDermott's area code changed ten years ago). Mr. McDermott says he has not received a call in almost a month.

Featured National Company

Accel Net Inc

206-274-8426
1414 127th Pl SE Ste 103
Bellevue, WA
www.accelnet.net

Rate Article
     
Articles Insider

Rss   Delicious   Digg   Add To My Yahoo   Add To My Google   Bookmark   Search Plugin

Topics:
Advertising Educational Content Home Appliances Real Estate Resources
Business Services Entertainment Home Electronics Software
Career Family Home Services Technology
Cars Fashion Internet Telecommunications
Chamber of Commerce Financial Services Legal Trade Shows
Computer Hardware Franchise Miscellaneous Travel
Construction Health Nightlife Weddings
Education Holidays Online Database World History