AOL Collections Won't Stop Calling Norfolk NE

A reader is hounded, in case of mistaken identity.

Local Companies

Community Internet Systems Inc
(402) 678-2958
Saint Edward, NE
Charter High Speed Internet
(308) 234-6413
809 Central Ave
Kearney, NE
Community Internet Systems
(308) 874-2690
289 Babcock Ave
Chappell, NE
Nebraska Networks
(402) 934-9919
14021 Camden Ave
Omaha, NE
Localnet Corp
(308) 635-2616
Scottsbluff, NE
Community Internet Systems Inc
(402) 678-2957
Saint Edward, NE
Nebraska Heart Network Llc
(308) 324-4796
1600 W 13th St
Lexington, NE
Mainstay Communications
(402) 723-4448
1000 N Main St
Henderson, NE
Quik Drop
(402) 493-7845
2571 S 171st Ct
Omaha, NE
Netshops
(402) 884-3134
12720 I St Ste 200
Omaha, NE


AOL Collections Won't Stop Calling

I would like AOL to stop calling me. Almost four months ago, we started receiving calls from a collection agency representing AOL and asking for "Brian" (no one by that name ever had my phone number). We ignored it for nearly a month, but the calls continued unabated.

We attempted to convince the agency that its database was faulty, that "Brian" had never had my phone number; I tried calling AOL's primary business line on a number of occasions, each time explaining the situation to a representative, and each time being promised that the problem would be taken care of.

The collection agency has now escalated to telephoning more than once a day. When I ask to speak to a supervisor, or for an address I can mail a letter to, the caller hangs up. I have never subscribed to AOL, so my telephone number should not be in its database at all.


T.J. McDermott, Lake Stevens, Washington


On Your Side responds: We contacted AOL and asked it to look into Mr. McDermott's problem; the Washington State Attorney General also investigated. An AOL representative said that its collection agency was trying to reach someone with the same number but a different area code (even though Mr. McDermott's area code changed ten years ago). Mr. McDermott says he has not received a call in almost a month.

Featured Local Company

West Asset Management

800-694-9000
Omaha, NE
http://www.westassetmanagement.com

Related Articles
- Stop Spam and Other Messaging Threats at the Gateway Norfolk NE
When it comes down to it, businesses of all sizes face the same email and messaging challenges -- and one of the most prevalent of those is spam. In the past, the major problem with spam was that it diminished user productivity because of the excessive time required to sift through it. Now, businesses are faced with more critical issues relating to spam, namely, the strain it puts on bandwidth and storage requirements for messaging.
- Logitech Cordless Internet Handset Norfolk NE
- TaxBrain Norfolk NE
- FreshBooks.com Norfolk NE
- Commentary: Link Outside The Box Norfolk NE
- M.Dev Software ZipGenius 6 Standard Edition Norfolk NE
- Can You Survive On VoIP Alone Norfolk NE
- Fabrik Myfabrik Norfolk NE
- SightSpeed 6.0 Norfolk NE
- Use Disposable E-Mail Addresses to Stop Spam Norfolk NE
Rate Article
     
Articles Insider

Rss   Delicious   Digg   Add To My Yahoo   Add To My Google   Bookmark   Search Plugin

Topics:
Advertising Entertainment Home Electronics Software
Business Services Family Home Services Technology
Career Fashion Internet Telecommunications
Cars Financial Services Legal Trade Shows
Computer Hardware Franchise Miscellaneous Travel
Construction Health Nightlife Weddings
Education Holidays Online Database World History
Educational Content Home Appliances Real Estate Resources