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AOL Collections Won't Stop Calling North Carolina

A reader is hounded, in case of mistaken identity.

Local Companies

USAT Corp
919-942-4214
104 South Estes Drive #203
Chapel Hill, NC
Office Depot
(704) 636-1630
715 E Innes St
Salisbury,, NC
Walser Technology Group, Inc.
(704) 645-7143
100 W. Innes St., Suite 302
Salisbury, NC
Localnet Corp
(910) 862-9908
Elizabethtown, NC
Level 3 Communications
(704) 342-0871
113 N Myers St
Charlotte, NC
Online USA
(828) 862-8853
Brevard, NC
Localnet
(252) 332-3824
Ahoskie, NC
Computer Solutions
(252) 492-1863
443 Dabney Dr
Henderson, NC
Insignia Group Lc
(704) 588-0142
220 Westinghouse Blvd
Charlotte, NC
Localnet Corp
(252) 946-4040
Washington, NC


AOL Collections Won't Stop Calling

I would like AOL to stop calling me. Almost four months ago, we started receiving calls from a collection agency representing AOL and asking for "Brian" (no one by that name ever had my phone number). We ignored it for nearly a month, but the calls continued unabated.

We attempted to convince the agency that its database was faulty, that "Brian" had never had my phone number; I tried calling AOL's primary business line on a number of occasions, each time explaining the situation to a representative, and each time being promised that the problem would be taken care of.

The collection agency has now escalated to telephoning more than once a day. When I ask to speak to a supervisor, or for an address I can mail a letter to, the caller hangs up. I have never subscribed to AOL, so my telephone number should not be in its database at all.


T.J. McDermott, Lake Stevens, Washington


On Your Side responds: We contacted AOL and asked it to look into Mr. McDermott's problem; the Washington State Attorney General also investigated. An AOL representative said that its collection agency was trying to reach someone with the same number but a different area code (even though Mr. McDermott's area code changed ten years ago). Mr. McDermott says he has not received a call in almost a month.

Featured Local Company

USAT Corp

919-942-4214
104 South Estes Drive #203
Chapel Hill, NC
www.usatcorp.com

Read more about AOL Collections Won't Stop Calling

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Related Local Event
CED?s 18th Annual TECH Conferenceing Exposderstanding the Issuesngng.oday.ent; The Churches and the Civil Rights Movement.in Freedom to Operate, Build Defensive Pate
Dates: 10/29/2008 - 10/30/2008
Location: Friday Center
Chapel Hill NC
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