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Cable Users Get Cut Off Kansas

Even when the term isn't well-defined, a broadband provider may use "excessive bandwidth use" as grounds for suddenly cutting off a user's service.

Local Companies

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(785) 784-2196
Fort Riley, KS
Graber's Ace Hardware
(316) 283-1900
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Newton, KS
Professional Home Systems
(620) 665-5949
820 W 2nd Ave
Hutchinson, KS
Stanion Wholesale Electric Co
(620) 664-6700
1001 Corey Rd
Hutchinson, KS
Hughes Supply Inc
(620) 356-3373
200 N Road I
Ulysses, KS
All American Electronics
(913) 851-5900
7201 W 129th St Ste 150
Shawnee Mission, KS
Kay Inc
(913) 764-2500
630 S Rogers Rd
Olathe, KS
Big A Wholesale Supply
(316) 320-1432
605 State St
El Dorado, KS
Power Motion Sales
(913) 317-8812
14004 W 107th St
Shawnee Mission, KS
Olathe Winlectric
(913) 782-3030
211 W Dennis Ave
Olathe, KS


Cable Users Get Cut Off

Illustration by Harry Campbell.Most broadband providers restrict how much bandwidth you can use. Exceed your allotment, and your account may be cut off--as at least one Comcast user recently learned.

Comcast says that less than 0.01 percent of its residential customers use the service excessively, and insists that it won't cut off accounts without warning. According to recent media reports, however, one Comcast customer in Massachusetts who was notified of excessive bandwidth use by the provider says she was told that there was no specific limit. Nevertheless, she says, her account was suddenly cut off a few months later. It is not clear exactly how much bandwidth she was using.

Comcast isn't the only provider that limits broadband use, but today's bandwidth-heavy activities--such as downloading movies--may push more users toward those limits.

Liane Cassavoy

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