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Cable Users Get Cut Off Missouri

Even when the term isn't well-defined, a broadband provider may use "excessive bandwidth use" as grounds for suddenly cutting off a user's service.

Local Companies

Butler Supply Inc
(636) 677-4900
4581 Commerce Ave
High Ridge, MO
Frost Electric Supply Co
(573) 875-4151
Columbia, MO
Stauffer's Electric & Supply
(573) 378-5005
20097 Highway C
Barnett, MO
St Joseph Electric Supply Company
(816) 232-3843
Saint Joseph, MO
City Electric Supply
(636) 449-1630
18161 Edison Ave
Chesterfield, MO
Laketronics-Radio Shack Dealers
(417) 272-3700
Morris Plz
Branson, MO
Filtronetics
(816) 231-7375
6010 Parretta Dr
Kansas City, MO
Radioshack
(573) 674-1032
Licking, MO
Connector Castings Inc
(314) 421-5895
1600 N 22nd St
Saint Louis, MO
Western Extralite
(660) 827-3880
1501 Thompson Blvd
Sedalia, MO


Cable Users Get Cut Off

Illustration by Harry Campbell.Most broadband providers restrict how much bandwidth you can use. Exceed your allotment, and your account may be cut off--as at least one Comcast user recently learned.

Comcast says that less than 0.01 percent of its residential customers use the service excessively, and insists that it won't cut off accounts without warning. According to recent media reports, however, one Comcast customer in Massachusetts who was notified of excessive bandwidth use by the provider says she was told that there was no specific limit. Nevertheless, she says, her account was suddenly cut off a few months later. It is not clear exactly how much bandwidth she was using.

Comcast isn't the only provider that limits broadband use, but today's bandwidth-heavy activities--such as downloading movies--may push more users toward those limits.

Liane Cassavoy

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