Common Computer Problems Mount Prospect IL

Steps

1. Adjust your security settings for Pop-Ups (in the Control Panel for Windows) if you click on links and nothing happens. If you just want a quick fix, hold down the "CTRL" key to override the problem.

1. First make sure everything is physically plugged in and turned on. If so, green Link Lights should signify this.
2. Check the modem you are connected to, be sure nothing is flashing in exactly the same intervals, as this will usually indicate an RF problem or provisioning issue with your ISP.
3. Check your Network Connections under the control panel (windows XP) and note the "Local Area Connection" that says "Connected." Double click this icon and choose Support. Be sure your IP is correct.
   • This means it must be an Outside IP address if you are directly connected to the modem. If you are through a router it will likely begin with "192.168.#.#".
   • If your ip begines with "169.#.#.#" then your computer was unable to find an IP and you should either reboot your router or modem. If this continues contact your ISP.

1. Remove any unused or rarely used programs. This can be done via your control panel and using the add/remove programs button.
2. Check your computer for virus' and spyware. Both can be a severe drain to your computer.
3. Check for Tmp files, these are temporary backups that are stored on your computer, you may have to delete then occasionally. You can do this by using the search tool in your computer, search for "*.tmp" delete all of the files that you find, you can do this fast by pressing ctrl + A then ctrl X, if it says you cannot delete them, you may have to do it one by one.

Warnings

• Before you do any major software change its best to do a system back-up!
• Do only one step at a time; if your system's condition gets worse, go back and reverse your last action. Failure to do this will result in data loss and a visit to your local computer shop.

Sources

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