Effective-Communication In Offshore Engagement Upper Marlboro MD

What is the role of effective-communication in offshore engagement? This article will give you the answer.

Local Companies

Jeanne Skinner
(202) 626-0120
Robert Half International
Washington, DC
Downtown Business Improvement District Corp.
(202) 638-3232
1250 H St
Washington, DC
MSHC Partners, Inc
(202) 478-7900
1155 15th St., NW
Washington, DC
The Growth Coach
(202) 640-1908
1425 K St., NW
Washington, DC
Ultimate Emergence Company, Inc
(202) 587-5790
1425 K St., NW
Washington, DC
Akme Business Administration & Consulting
703-486-3540
727 23rd St S
Arlington, VA
Development Corporation of Columbia Heights
(202) 483-4986
3419 14th St., NW
Washington, DC
American Businesss Development Group
703-824-0300
2800 S Shirlington RD
Arlington, VA
Sumaria Systems Inc Business Development
703-465-1550
1530 Wilson Blvd
Arlington, VA
ABS Consulting
703-682-7373
1525 Wilson Blvd
Arlington, VA

  • Productivity Loss
  • Mismatch of deliverables and expectations
  • Loss of valuable time
  • Redundancy of tasks

There is more to communication than merely conveying the content. Besides the semantics, which is the key to being at the same wavelength, Attitude and Diction with which the information is shared are equally important. Software development outsourcing is the main field which mainly depends on the communication. Apart from the problems that arise from differences in culture, language and time zone, the communication could be fudged if there are multiple people communicating from the offshore vendor side to the client. Such ambiguities can be alleviated by implementing appropriate Strategies for communication, as mentioned below:

A. Using Communication Tools:

  • Email
  • Instant Messenger
  • Phone calls
  • VOIP
  • Extranets
  • Web Meetings
  • Virtual Office Cabinets
  • Ticket Management System
  • Customized communication applications

B. Guidelines, Practices and Discipline

The two shores should communicate by following certain guidelines and practices

  • Design the Discussion Document that takes into account the perspective from the both the offshore client and the vendor. The Document should outline the following:
    • Tasks
    • Roles assigned for the tasks
    • Mode of communication between the client and the vendor
    • Mode of intra-communication between the Software Teams and the Business Teams
    • How to tackle or mitigate any unexpected Issues or Risks
    • Status Reports [Daily, Weekly]
  • To avoid any communication gap, the correspondence should take place with discipline according to the defined schedule.
  • Risk of information loss is eliminated if both the client and the offshore vendor delegate their tasks through the Project Managers from either side, which enables smooth information relay among the client and the vendor employees.

C. Techniques

  • Clarity of goals before any meeting or phone conversation
  • Concise to-the-point discussion
  • Documents with bullets and points
  • Send summary of discussion

Though E-Business communication tools such as e-mail, tele-conferencing, fax, chat, video–conferencing all serve as a conduit to effective and efficient means of information transfer, their usage can be more productive if used with a planned approach. An effective communication does not end with a healthy initiation, but is sustained keeping the momentum by maintaining agile response loop. Hence, a proactive approach from both the client and the Offshore Vendor is mandatory to further the business goals.

Source: www.hytechpro.com/role_of_effective_communicatins_in_offshore_engagement.html

About the Author:

John Parker

This article is powered by A-1 Technology, an offshore outsourcing company.

sec@a1internetdesign.com


Article Source:

thePhantomWriters Article Submission Service

Featured Local Company

Jeanne Skinner

(202) 626-0120
Robert Half International
Washington, DC

Related Local Events
E-Tail Baltimore
Dates: 8/3/2009 - 8/6/2009
Location: Hilton Baltimore
Baltimore, MD
View Details

Greening Your Small Business
Dates: 6/24/2009 - 6/24/2009
Location: Arlington Economic Development
Arlington, VA
View Details

SCORE Small Business Speed Coaching Test Drive
Dates: 6/19/2009 - 6/19/2009
Location: Washington, D.C. Convention Center
Washington, DC
View Details

Clarendon Business Opportunity Network
Dates: 6/17/2009 - 6/17/2009
Location: Whitlow's on Wilson
Arlington, VA
View Details

GBTC Events
Dates: 6/16/2009 - 6/17/2009
Location: Baltimore Convention Center
Linthicum, MD
View Details

Rss   Delicious   Digg   Add To My Yahoo   Add To My Google   Bookmark   Search Plugin

Topics:
Advertising Family Home Services Real Estate Resources
Business Services Fashion Industrial Goods & Services Retail & Consumer Services
Career Financial Services Insurance Software
Cars Food & Beverage Internet Technology
Computer Hardware Franchise Legal Telecommunications
Construction Health Miscellaneous Trade Shows
Education Holidays Nightlife Travel
Entertainment Home Appliances Online Database Weddings
Environmental Home Electronics Pets World History