All Topics > Cars > Miscellaneous > Finding a Good Mechanic > Pennsylvania >

Finding a Good Mechanic Gettysburg PA

The new car dealer does a good job working on my car, but they are so impersonal. Are the independent shops, and quick lube places better? How do I know I am being treated fairly?

Local Companies

Norvelt Auto Service
(724) 423-6166
3970 State Route 981
Mount Pleasant, PA

Expert Auto Service Saw Dept
(412) 384-7811
184 2nd Ave
Elizabeth, PA

Dukane Auto Repair Llc
(412) 466-1787
925 Duquesne Blvd
Duquesne, PA

Adams Bob Auto Service Center
(215) 361-3212
Main Street Apts
Lansdale, PA

Ferraro's Auto Repair
(814) 938-5417
Central St
Rossiter, PA

Junak Auto Repair Inc
(724) 378-3747
337 Franklin Ave
Aliquippa, PA

Jeffs Automotive Repair
(724) 473-8304
4337 Glen Eden Rd
Cranberry Twp, PA

Ams Auto Repair
(215) 329-2464
4829 N Marvine St
Philadelphia, PA

Autocenters Truck and Cycle Commercial Veichles
(724) 349-7777
Indiana, PA

Austin's Auto Service
(484) 895-3119
1843 W Broad St
Bethlehem, PA

Provided by:

Reader Question,

"The new car dealer does a good job working on my car, but they are so impersonal. Are the independent shops, and quick lube places better? How do I know I am being treated fairly?"

If you have a new car dealer that you are happy with and they do quality work please bring them some donuts when you take your car in for service, because you found a gold mine.

The service advisor is usually the one that is doing the good job for you at the car dealer and just like an independent shop; when you find a good one let them know you will be a loyal customer as long as you are treated fairly and with respect. Speaking with the general manager will usually not solve the problem and could actually infuriate you more. Service advisors are usually commission people and love to see you ask for them by name when you drive up to the service counter.

Don't be afraid to ask questions you might have about your repair bill to the service writer. If he or she knows that you actually LOOK at the bill, and don't have a problem asking for an explanation they might be a little less likely to "pad your bill".

So could I charge you an additional hour or TWO (at $70 an hour) and hide it somewhere in the bill, YEP! And this is what I usually see happening to the public, not some outright huge lie like you see on the TV about car repair scams.

A small charge like an additional hour to perform a service that really should have not been an additional charge in the first place.

Example-- A charge to replace the waterpump gasket when you were already charged to replace the water pump itself. Or a "small parts" charge.

Example--Charging for the water pump gasket when it is included in the box with the new water pump.

I estimate most of the repair bills that I see from other shops to have at least a 10-20 percent "fluff charge" or pad to the overall bill. You say that is a small percentage? If you spent $1200 on ALL repairs and service to your car last year, you could have over paid your mechanic by $120-240--each year. Just because you did not fully inspect your receipt.

The majority of my customers do not even LOOK at my bill; they rely on what I tell them. They are in a hurry when they pick up their car, and don't want to be bothered with the tedious act of saving money.

I actually like it that way, because I don't like confrontation! If you give me a little flack about a charge on your bill I will usually "adjust it" to make you happy. Try it, don't be unfair or dishonest yourself, but if you feel something is too high or not justified--politely complain.

I have heard some other (of course not mine) shops say "charge them what you want, they can't figure out our invoices anyway". They are exactly right, you can't figure out their invoices, and that is done on purpose. Even I have trouble understanding the car dealer service order. If your invoice says "brake job $250" you need an explanation of what they consider a "brake job". Most every shop will be different in their meaning of job descriptions, and you really need it in writing their full job description and what parts were used.

When a customer comes to pick up their car and wants me to give a line by line explanation of the charges, it really tests my faith in being honest and fair. I am only human, and although I think of myself as an honest person I have to admit that there have been times when my prices were inflated some to cover some additional time we spent on diagnosing the problem, or some additional work that I felt we should have been paid for.

I would not do this to someone whom I knew would want a full explanation of accounting face to face at the service counter. It is to your advantage to ASK for a itemized face to face explanation with the service writer (not some cashier at the car dealer or quick lube place) of the work that was done to your car.

For more information, visit Trustmymechanic.com

Featured Local Company

Schnauble Automotive Inc

410-876-8134
Rear 241 E Green St
Westminster, MD
www.schnaubleautomotive.com

Read more about Finding a Good Mechanic

Related Articles

- Motor Vehicle Repair Shops Gettysburg PA

Know Your Mechanic. The first step is to bring your car to someone who knows what he's doing. You certainly don't want a wannabe clowning around under the hood. Ask friends, family and coworkers, especially those who own the same make or share the same manufacturer of your car, for feedback on their mechanic.
- How to Fill the Windshield Washer Tank Gettysburg PA
- Adding Freon Gettysburg PA
- Tips for Auto Maintenance Gettysburg PA
- Climate Control Issues Gettysburg PA
- Basic Car Care Tips Gettysburg PA
- 2000 Ford Windstar Automatic Transmission Failure Gettysburg PA
- Car Servicing Gettysburg PA
- Make Your Car Road Worthy Gettysburg PA
- AC Compressor Does Not Start Gettysburg PA

Related Articles

- Motor Vehicle Repair Shops Gettysburg PA

Know Your Mechanic. The first step is to bring your car to someone who knows what he's doing. You certainly don't want a wannabe clowning around under the hood. Ask friends, family and coworkers, especially those who own the same make or share the same manufacturer of your car, for feedback on their mechanic.
- How to Fill the Windshield Washer Tank Gettysburg PA
- Adding Freon Gettysburg PA
- Tips for Auto Maintenance Gettysburg PA
- Climate Control Issues Gettysburg PA
- Basic Car Care Tips Gettysburg PA
- 2000 Ford Windstar Automatic Transmission Failure Gettysburg PA
- Car Servicing Gettysburg PA
- Make Your Car Road Worthy Gettysburg PA
- AC Compressor Does Not Start Gettysburg PA

Advertising	Food & Beverage	Nightlife
Business Services	Franchise	Online Database
Career	Health	Pets
Cars	Holidays	Real Estate Resources
Computer Hardware	Home Appliances	Retail & Consumer Services
Construction	Home Electronics	Software
Education	Home Services	Technology
Entertainment	Industrial Goods & Services	Telecommunications
Environmental	Insurance	Trade Shows
Family	Internet	Travel
Fashion	Legal	Weddings
Financial Services	Miscellaneous	World History

Advertising	Family	Home Services	Real Estate Resources
Business Services	Fashion	Industrial Goods & Services	Retail & Consumer Services
Career	Financial Services	Insurance	Software
Cars	Food & Beverage	Internet	Technology
Computer Hardware	Franchise	Legal	Telecommunications
Construction	Health	Miscellaneous	Trade Shows
Education	Holidays	Nightlife	Travel
Entertainment	Home Appliances	Online Database	Weddings
Environmental	Home Electronics	Pets	World History