Greater Rochester International Airport

The primary airlines serviced by the Greater Rochester International Airport include AirTran Airways, Jet Blue Airways, US Airways, US Airways Express through Air Wisconsin, US Airways Express through Colgan Air, US Airways Express through PSA Airlines, US Airways Express through Republic Airlines, Air Canada, American Airlines, American Eagle, Continental Airlines, Continental Express through Express Jet Airlines, Delta Air Lines, Delta Connection through Atlanta Southeast Airlines, Northwest Airlines, and United Airlines.

The airport provides air services to cities in both the northeast and in the Midwest, allowing for connecting flights for International travel. It also acts as an economic connection between Western New York and the rest of the United States. You will find the Greater Rochester International Airport four miles southwest of Rochester, and 12 miles south of Lake Ontario.

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Ground transportation both to and from the Greater Rochester International Airport is available through many methods.

Car rental services are available through the airport and are located on the lower level near the baggage claim areas. Car rental services available on-site at the Greater Rochester International Airport include Alamo Car Rental, Avis Car Rental, Budget Rent-A-Car, Enterprise Rent-A-Car, Hertz Rental Car, and National Rental Car.

Taxi service is also available directly from the airport upon your arrival to the Greater Rochester International Airport. Taxi service is available through Advance Airport Taxi Service, and the Starter Booth for taxis can be found at the front of the primary terminal on the lower level. There is a $10.00 minimum rate for service either to or from the airport. Limousine shuttles or airport limos are also available through the Greater Rochester International Airport; see the airport website for contact information on various limousine services.

Airport shuttle service is also available through the Greater Rochester International Airport through the Rochester Rocket which will take you to or from the main terminal to any of the airport parking lots. The Rochester Shuttle Express also offers a shuttle service within the Rochester area from the airport.

If you are traveling to accommodations upon your arrival at the Greater Rochester International Airport, you can take advantage of the Hotel Shuttle Vans offered by many hotels in the Rochester area. These shuttles can be obtained through the hotel courtesy phone bank located on the lower level at both east and west ends of the main terminal. Hotel shuttle vans are available for any of the following accommodations: Marriott Fairfield Inn, Holiday Inn Airport, Rochester Marriott Airport, Doubletree Hotel, Crowne Plaza Hotel, Hyatt Regency Rochester, Radisson Hotel Airport, Clarion Riverside, R.I.T. Inn & Conference Center, and Quality Inn Rochester Airport.

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Public transportation is also available either to or from the Greater Rochester International Airport through bus, or train. Travelers wishing to have transportation through either Greyhound Bus Line, New York Trailways, or Amtrak train can find these services at the airport.

Both New York Trailways and Greyhound Bus Line have a terminal located at the Midtown Plaza in downtown Rochester. The Rochester Transportation Service offers a bus service with pick up directly at the airport on the lower level. Travelers wishing to use Greyhound services must take the Rochester Transportation Service to the Midtown Plaza for Greyhound services. Amtrak is also available from the Greater Rochester International Airport; however travelers will need to take taxi service from the airport to the Amtrak station.

Need Transportation? Call 800-984-4303

Parking for the purpose of loading and unloading passengers at the Greater Rochester International Airport is permitted however it should be noted that any vehicles left unattended on the terminal roadways are subject to ticketing and towing without warning. If you are dropping someone off or picking someone up from the airport, a thirty minute grace period is offered through the Short Term parking lot to provide you the convenience of free parking while you are loading or unloading passengers at the airport.

The Greater Rochester International Airport also offers a new cell phone lot that provides free temporary parking to drivers waiting for arriving travelers. This lot will allow you to wait until your traveler deplanes the aircraft and collect their luggage. Any vehicles in the cell phone lot must not be left unattended at any time. When your traveler arrives, they can call you to let you know of their arrival, and you can drive to the terminal entrance and pick them up from that location.

Need Transportation? Call 800-984-4303

General parking for travelers driving to the airport is available through Airport Valet, short-term parking, long-term parking, or weekly parking. The Greater Rochester International Airport offers a full service Airport Valet for drivers. Attendants are available to park your car and have it ready for you upon your return. To use this service, drop your keys and your vehicle at the Valet Station that is found on the upper level roadway. Upon return from your trip, you can pick up your vehicle on the lower level roadway outside baggage claim. The Airport Valet service uses credit card payment only with any major credit card being accepted at a rate of $20 for a service charge, and $12 daily parking rate. This service is staffed 24 hours daily, 7 days a week.

General parking on-site at the Greater Rochester International Airport is convenient and affordable. Short-term parking is available at an hourly rate with a daily maximum rate of $24.00. Long-term parking is also available and is noted as parking for more than 6 hours with a daily maximum rate of $12.00. Weekly rates are also available with a maximum of $10.50 rate daily and $50.00 maximum weekly rate.

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For travelers that are on extended layover or are waiting long periods for their flight, the Greater Rochester International Airport offers a wide variety of services and facilities for your convenience.

Banking is available on-site at the Greater Rochester International Airport and can be found at the Canandaigua National Bank and Trust. There are also several ATM machines located throughout the airport in the food court as well as by the baggage claim areas.

Travelers through the Greater Rochester International Airport can also now take advantage of checkpoint mailers that offer an alternative to surrendering items at security checkpoints. If you are obligated to part with items as a result of security constraints, you may use the checkpoint mailers to mail your belongings back to yourself at an affordable cost. Any other items that are surrendered and not mailed through checkpoint mailing will be donated to Rochester charities.

The Greater Rochester International Airport also offers several mail facilities through FedEx, UPS, and US Postal Service with mail boxes being located throughout the airport. There is also a US Post Office located only five minutes from the airport entrance that you may use if you need window service.

The Greater Rochester International Airport is fully handicapped accessible and also offers wheelchair assistance to your gate at any point. Wheelchairs can be reserved through contacting your airline or using an airport courtesy phone. Allow 15 minutes for your wheelchair to arrive, or longer periods during high volume times. TTY telephones are also available on-site for hearing impaired. Signs are located all throughout the airport directing you to the location of TTY phones. Interpretype (ITY) is a form of interactive communication system that allows you to communicate without utilizing speech and these are located at every car rental and airline desk, security checkpoints, and airport administration office.

The Greater Rochester International Airport also offers a Frontier Business Hub that provides access to both wired and wireless Internet service. This service is free and can be reached on Concourse A in the main food court and observatory areas.

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For passengers that wish to eat while waiting for their flight, the Greater Rochester International Airport now offers a wide range of dining services on-site. These dining services are located post-security to offer passengers the convenience of completing check-in and security screening prior to their dining experiences. The dining facilities at the airport offer fast-food services in the food court such as McDonald's, Euro Café, and deli kiosks. You can also find an AeroMart here which is a convenience style store and gift shop that also offers a seating area for comfortable eating.
The Greater Rochester International Airport also offers a full service Sports Bar post-security as well as a full service Pub and Alehouse post-security for passengers that wish to dine and have a drink prior to their flight.
The airport also offers many retail shops, discount gift shops, and traditional newsstands and unique shops for the traveler that wishes to purchase novelty items and souvenirs before they board their flight. You can also find here the Discovery Channel Airport Store that offers a product line that is award winning and are connected to the entertainment channel's brands such as Discovery Kids; Discovery Grow Toys; and Ready, Set, Learn!

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If you are a business traveler that arrives at the airport early, the Frontier Business Hub is open daily from 5:00 A.M. to 11:00 P.M. in order to provide the traveling professional a convenient and quiet place to work before their flight. Here you will find private work desks, telephones, and data ports to allow you a productive setting that is conducive to completing business tasks while you are traveling.
The above-mentioned stations are available at no cost and on a first-come, first-served basis. The data port stations are accessible for a nominal fee with your credit card and offer both wired and wireless Internet access. Wireless Internet access is available at no cost on Concourse A.

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Before you fly out of Greater Rochester International Airport it is recommended that you prepare in advance the administration necessary in order to ensure a seamless check-in and security clearance.

Call your airline before you arrive in order to determine if your flight is operating at the time stated on your ticket. Ensure you arrive at the airport in plenty of time, and it is a good idea to arrive early. The airlines serviced through the Greater Rochester International Airport recommend that you arrive a minimum of 90 minutes prior to your flight's departure. This will allow time to park, check-in, and go through security clearance.

Ensure that you minimize the amount of baggage you will be carrying on the flight with you. You will be limited to one carry-on and one personal bag such as a laptop case or purse. If you are carrying wrapped packages, these will be opened in order to verify the contents. Your baggage must be checked 30 before minutes prior to your flight's departure.

Ensure that you have government issued photo identification with you at all times, and be prepared to show this often. For domestic travel within the United States a passport is not required, you will only need photo identification. For travel outside the country, be sure you have your passport updated and ready for flight boarding. Ensure you are carrying your boarding pass at all times as you will not be permitted past the security clearance point without your boarding pass. You can obtain your boarding pass either online, or at a self-serve kiosk depending on the airline. Call your airline prior to arriving at the airport to determine how to access a boarding pass if you require further information. Taking care of these details ahead of time will ensure a seamless check-in and security clearance for your flight at the Greater Rochester International Airport

Need Transportation? Call 800-984-4303