Profit Buster
We typically can collect significant profit margins on the sections of the project the clients usually want to do on their own: drywall, carpeting, flooring, and painting. If we allowed them to take over these parts of the remodel, our accounting would have to be significantly adjusted, and we might not recover costs on the job.
Beyond the markup issue, profits can be affected by disorganized clients. There is no one keeping an eye on what they are doing or when they are doing it. And if they don't keep on schedule, the job will be delayed, costing us money and man hours. The argument that ensues over the bill (for the delay) is enough to convince me that it's better if my crew handles everything.
Issues can also arise over liability. If problems arise in the future because of improper installation, it is hard to pinpoint fault, especially because you have no idea if the person who does that part of the job is insured or licensed to do that type of work.
Red Flag
If a customer has a huge problem with not being able to do the work themselves, it can be a good indicator that we would not have a good working relationship anyway. I usually tell them that we are offering a professional and comprehensive service and we can't compromise our method. You can then tell if they want to work with you to get the best outcome possible or if money is the only factor. If they are going to insist upon doing some of the work themselves, we tell them that we appreciat
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