Managing Your Backlog Snohomish WA

It is a critical moment in the evolution of a remodeling company, a delicate decision, one that can help your company thrive and prosper for years to come — deciding how many jobs you can handle at a time and how to manage people waiting for your services. In other words: building and managing your backlog.

A backlog of work is an essential and necessary part of a healthy company, allowing you to plan your finances, workloads, and labor and office needs for the coming months or years. It gives the company a sense of security, a vision of stability lasting for, at the least, as long as projects are in queue.

With a backlog, you will no longer scramble for work as one project winds down, no longer have to hire additional labor to finish jobs that spiraled out of plan. A well-orchestrated backlog demonstrates order and permanence to your company, your employees, and to current and potential clients.

Total Living Construction, Springfield, Va., generally has a six-month to one-year backlog, and, operations manager Vit Miska says, “we have a great system in place so that clients never feel they are waiting around.”

Homeowners who call with interest in contracting Total Living Construction are asked about their project's scope and are told to expect a call within 10 days. The next phone call sets up an initial, face-to-face design meeting that will take place within three months.

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