For a look at some famous products that weren't improved with a new version, read "Before They Spoiled the Software."
After you do, come back here and check out the comments some of the people on my mailing list have made.
"RealPlayer: They haven't added a feature for the user, just for Real.com to spy on us, or push crap onto the computer."
--Mark M., Seattle
"How about Omnipage Pro by Nuance? It was so simple and effective about three versions ago--now it's so complicated and constantly trying to take over the computer that it is more nuisance than help."
--Doris S., Basking Ridge, New Jersey
"The number one of all time has to be Act. This was a phenomenal program up to version 6. It used a DBF file structure that was fast. Then they went to a different database and you could brew a pot of coffee every time you asked it to do a simple process."
--Chris G., Pasadena, California
"How about the great product that used to be Norton Utilities, before it became bloatware? Being older than dirt, I remember the days when it was lean, mean, and really useful (and fast) software that occupied a small footprint on your PC for both disk space and RAM. Oh, yeah, and actually worked as marketed."
--Chuck B. Spokane, Washington
"Jasc had pride in their Paint Shop Pro product. When they had errors in version 8, they fixed them and sent every registered user a new CD. By version 9, PSP was bought by Corel.... In version 10, Corel messed up the batch changing of file formats; in version XI, Corel fouled up the browser."
--Joyce T., Shoemakersville, Pennsylvania
"The most obvious one is Office 2007. I don't mind the ribbon itself, and I think it's actually good for casual users and for features that I don't use often. But as a power user, I hate the fact that I can't truly customize the toolbars and can't record macros."
--Robert N., Pasadena, California
"Quicken and QuickBooks both started out offering great features and support. Unfortunately, Intuit started to act like they had a monopoly; their support became expensive; their features lost relevance; and now they force you to upgrade every few years or you lose the ability to do payroll."
--Dave W., Springville, Utah
"Lotus Organizer 5.0 was magnificent. All changes made after that only made it less stable and added nothing of worth. I still use it every day."
--Chuck H., Clarksville, Tennessee
"I switched to GotoMyPC when Symantec's PC Anywhere bumped up to version 8 since none of the new features were of any value to me. The same was true of QuickBooks; the only reason to upgrade was because they made me do it."
--Sandy W., Evanston, Illinois
"I have two. IBM's ThinkPad security software (yes, it's still published by IBM)--their own techs recommend that you remove it, preferably before it starts locking you out of applications. And Outlook 2007. It runs so slowly that it reminds me of '97--it's the Jessica Simpson of software: Pretty, and very full-featured, but S-L-O-W."
--Paul C., San Francisco
"One of the best programs I ever used was WordPerfect 6.0. It was smart; the formatting was the best; the templates couldn't be matched; and it was stable and worked better than any other suite. All of the other versions have been downhill since. I know, I tried them all."
--Jim W., Brunswick, Georgia