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Outsource Your Business Communications North Carolina

FlyDoc can handle your postal mailings, faxes, and electronic business communications--for a price.

1. Local Companies

2. Introduction

3. FlyDoc Does It All

4. Importing Your Mailing List

5. Featured Local Company

1. Local Companies

Vanguard Vista
919-859-4001
1100 Crescent Green
Cary, NC

StreamLogic Inc.
704-771-1090
3030 Glen Summit Dr.
Charlotte, NC

CozyRoc LLC
(800) 609-1445
3426 Atlantic Ave
Raleigh, NC

TEK-COLLECT
866.652.6500 EXT 537
NEWEST CHARLOTTE LOCATIONS
CONCORD, NC

Mark Champion
336-749-8468
4703 Bisbee Drive
Greensboro, NC

USAT Corp.
919-942-4214
104 South Estes Drive, Stes. 202-205
Chapel Hill, NC

Highland Computers
866.406.9239
9373 Meadowmont View Dr
Charlotte, NC

Cti Networks
(252) 209-9056
Ahoskie, NC

East Coast Equipment
(252) 465-8611
Highway 158 E
Sunbury, NC

Dawning Place Technologies
(704) 945-9278
5700 Executive Center Dr
Charlotte, NC

2. Introduction

Effective handling of mass communications with your customers is a key component of every business.

If you have a few large customers, it's usually simple enough to handle all your needs on your own, using e-mail, postal mail, fax, or mobile phone SMS (Short Message Service) text messages. But if you need to communicate regularly with hundreds or thousands of customers, you may require more resources than a single desktop computer can provide.

You could opt to handle all your communications requirements in-house by investing in more technology resources, perhaps by adding a more powerful, collating printer, a new fax server, and related software. But the do-it-yourself approach may not represent the most efficient use of your time and money. If communications isn't one of your core business competencies, outsourcing may be a better option. Web-based services make this very convenient, but you'll need to determine if the convenience is worth the cost.

3. FlyDoc Does It All

Large postal mailings are particularly labor-intensive operations. Putting them together can be painfully slow unless you have the right equipment and staff that's been trained to use it. You or your employees will need to print, collate, fold, stuff, and seal each envelope before affixing the postage and addressing the envelope.

It may not be economically feasible to set up a mass-mailing operation in-house if you perform only one or two per month. This task can be outsourced to a well-established industry of small printers or specialty letter shops that handle all the paperwork for you. I've discussed outsourcing mass e-mail needs in a previous column.

If your business depends on several communications media and you'd like to coordinate it all through a single service, consider FlyDoc from Esker, a company that specializes in document delivery services on demand.

You can use FlyDoc's Web-based service to handle postal mail, faxes, e-mail, and SMS communications. All FlyDoc services are available when you log in to the FlyDoc Web site. FlyDoc recommends you use a broadband Internet connection, particularly if you send large documents.

4. Importing Your Mailing List

While it's simple to send a single flyer, e-mail, or fax, mass communication requires more work. For starters, you must develop a list of recipients.

You can enter individual contacts one by one directly into FlyDoc, but that could be time-consuming for a large list. FlyDoc can import a mailing list contained in a Microsoft Excel spreadsheet or a file in CSV (Comma Separated Values) format. After your list is in FlyDoc, you can use it for any of the supported services--including faxes or e-mail messages when time is of the essence.

I'll focus on postal mail and fax services, which can be time-consuming for small businesses to handle internally.

5. Featured Local Company

TEK-COLLECT

866.652.6500 EXT 537
NEWEST CHARLOTTE LOCATIONS
CONCORD, NC
http://WWW.TEKCOLLECT.COM

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Outsource Your Business Communications North Carolina

1. Local Companies

2. Introduction

3. FlyDoc Does It All

4. Importing Your Mailing List

5. Featured Local Company