Also like the 8800--and all BlackBerry devices--the 8820 is a champ when it comes to e-mail. The phone supports up to ten e-mail accounts, including POP3, IMAP, and Web-based e-mail. Corporate e-mail access is available through the BlackBerry Enterprise Server; I tested the personal e-mail capability with the BlackBerry Internet Service and a POP3 account. I simply entered my e-mail user name and password; within minutes, mail from my personal account was arriving in my hand. The inbox is neatly organized and superbly easy to read.
The 320-by-240 display is gorgeous, and navigating the device via the small--but very usable--QWERTY keyboard and BlackBerry Pearl-like trackball is quite comfortable. At 4.5 inches tall by 2.6 inches wide by 0.6 inch thick and 4.7 ounces, the 8820 can feel slightly boxy when held next to your ear. Call quality was quite good, though, and the included speakerphone worked well. We are currently in the process of testing the phone's talk-time battery life; we'll add that information (and a PC World rating) to this review as soon as it is available.
While the 8820 lacks the camera found on the Curve, it does include a media player for playing back audio and video files and a microSD card slot for storage. In addition, it includes AT&T 's Mobile Music service, which lets you access subscription services such as eMusic and XM Satellite Radio.
The business-oriented 8820 lacks a camera and some of the other consumer-friendly applications (such as access to popular instant messaging clients) found on other BlackBerry devices. The support for Wi-Fi is an excellent tradeoff, however, and the result is a sleek cell phone that delivers speedy data service even when your cellular coverage is spotty.
Liane Cassavoy