Renegotiating Outsourcing Contracts Edinburg TX

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Local Companies

Optima Staffing
956-386-0416
200 N. 12th Street #201
Edinburg, TX
Austin Personnel Services
956-318-1104
10125 N. 10th Suite B
McAllen, TX
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(956) 776-6571
6401 S 36th St STE #30
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(214) 350-8197
9227 Midway Rd
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(972) 241-0352
2120 Hutton Dr Ste 100
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(210) 366-3431
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Aramark Corporation
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By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

Optima Staffing

956-386-0416
200 N. 12th Street #201
Edinburg, TX

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