Renegotiating Outsourcing Contracts Fairmont WV

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Aramark
(919) 967-5316
101 Manning Dr
Chapel Hill, NC
Ara Services Inc
(901) 795-7660
6424 E Raines Rd
Memphis, TN
Outsourcing Solutions Inc
(314) 576-0022
390 Woods Mill Rd
Ballwin, MO
Legacy Inc
(512) 219-5761
9601 Amberglen Blvd Ste 119
Austin, TX
Impact Group the
(314) 453-9002
12977 N 40 Dr
Saint Louis, MO
Aramark
(502) 261-0666
1806 Tucker Station Rd
Louisville, KY
Freeborders Inc
(212) 772-8200
1461 1st Ave
New York, NY
Ara Services Inc
(503) 226-6621
Portland, OR
Challenger Gray & Christmas
(512) 231-9596
9600 Great Hills Trl
Austin, TX
Sourcenet Solutions
(713) 957-5300
1210 N Post Oak Rd
Houston, TX

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

Aerotek Contract Engineering

412-919-1012
875 Greentree Road
Pittsburgh, PA


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