Renegotiating Outsourcing Contracts Hastings NE

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Aramark Corporation
(972) 241-0418
2120 Hutton Dr Ste 100
Carrollton, TX
P S Collections Division
(352) 684-1306
10468 Northcliffe Blvd
Spring Hill, FL
Aramark Correctional Services
(863) 519-6867
550 N Restwood Ave
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Ara Services Inc
(215) 331-3798
8301 State Rd
Philadelphia, PA
The Transition Team
(214) 561-8684
15851 Dallas Pkwy Ste 600
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Health Solutions Plus
(732) 758-1666
130 Maple Ave Ste 7B
Red Bank, NJ
Aramark Facilities Services
(305) 628-0202
15800 NW 42nd Ave
Opa Locka, FL
Career Management
(713) 623-8780
235 W 18th St
Houston, TX
Actminds
(212) 618-6322
1230 Avenue of Americas
New York, NY
Outsourcing Solutions Inc
(614) 726-3002
5626 Frantz Rd
Dublin, OH

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

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