Renegotiating Outsourcing Contracts Jupiter FL

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Local Companies

Absolutely Legal, Inc.
561-253-0200
2001 Palm Beach Lakes Blvd.
West Palm Beach, FL
Absolutely Legal, Inc.
561-253-0200
2001 Palm Beach Lakes Blvd.
West Palm Beach, FL
Absolutely Legal, Inc
561-253-0200
2001 Palm Beach Lakes Blvd.
West Palm Beach, FL
Absolutely Legal, Inc
561-253-0200
2001 Palm Beach Lakes Blvd.
West Palm Beach, FL
Jobing.com
282-6764
500 S. Australian Ave., #910
West Palm Beach, FL
Jobing.com
282-6764
500 S. Australian Ave., #910
West Palm Beach, FL
Aramark Facilities Services
(305) 628-0202
15800 NW 42nd Ave
Opa Locka, FL
Strategic Outsourcing Inc
(305) 648-1945
2800 Ponce De Leon Blvd
Coral Gables, FL
Convergys Inc
(954) 721-0487
5601 Hiatus Rd
Tamarac, FL
Aramark Correctional Services
(850) 593-6616
35 Apalachee Dr
Sneads, FL

 

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

Absolutely Legal, Inc.

561-253-0200
2001 Palm Beach Lakes Blvd.
West Palm Beach, FL
www.absolutelylegal.biz

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