Renegotiating Outsourcing Contracts Lewiston ME

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Aramark
(714) 985-2800
3100 E Birch St
Brea, CA
Aramark
(903) 984-4273
1100 Broadway Blvd
Kilgore, TX
Credit Department Inc the
(651) 451-0164
1880 Livingston Ave Ste 101
Saint Paul, MN
Aramark Correctional Services
(850) 773-2381
4455 Sam Mitchell Dr
Chipley, FL
Mustang Technical Consultants
(512) 977-0480
111 W Anderson Ln
Austin, TX
The Transition Team
(214) 561-8684
15851 Dallas Pkwy Ste 600
Addison, TX
Growth & Leadership Solutions Inc
(713) 688-3400
Houston, TX
Career Management
(713) 623-8780
235 W 18th St
Houston, TX
Aramark Pop Century
(407) 938-0049
1050 Century Dr
Groveland, FL
Insite Services
(972) 616-1665
15455 Dallas Pkwy
Addison, TX

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

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