Renegotiating Outsourcing Contracts Meridian MS

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Legacy Inc
(512) 219-5761
9601 Amberglen Blvd Ste 119
Austin, TX
Aramark Corporation
(972) 241-0783
2120 Hutton Dr Ste 100
Carrollton, TX
Human Resource Management Corp
(816) 756-1218
4600 Madison Ave
Kansas City, MO
Sherpa Business Solution Inc
(845) 336-9210
709 Grant Ave
Lake Katrine, NY
Outsourcing Solutions Inc
(314) 576-0022
390 Woods Mill Rd
Ballwin, MO
Cai Inc
(860) 548-1003
100 Wells St
Hartford, CT
Ksc-Tri Systems USA Inc.
(818) 366-0991
Granada Hills, CA
Aramark
(770) 913-0589
980 Hammond Dr NE Ste 1400
Atlanta, GA
Sodexho
(925) 355-2053
12647 Alcosta Blvd Ste 460
San Ramon, CA
Neway Inc
(915) 351-6542
4141 Pinnacle St
El Paso, TX

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

Personnel Management Inc

(601) 591-5974
282 W Government St
Brandon, MS

Rate Article
     
Articles Insider

Rss   Delicious   Digg   Add To My Yahoo   Add To My Google   Bookmark   Search Plugin

Topics:
Advertising Family Home Services Real Estate Resources
Business Services Fashion Industrial Goods & Services Retail & Consumer Services
Career Financial Services Insurance Software
Cars Food & Beverage Internet Technology
Computer Hardware Franchise Legal Telecommunications
Construction Health Miscellaneous Trade Shows
Education Holidays Nightlife Travel
Entertainment Home Appliances Online Database Weddings
Environmental Home Electronics Pets World History