Renegotiating Outsourcing Contracts Natchez MS

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Aramark
(407) 938-0378
200 Animation Dr
Orlando, FL
Cintas-the Uniform People
(661) 253-0559
Van Nuys, CA
Aramark
(770) 913-0589
980 Hammond Dr NE Ste 1400
Atlanta, GA
Aramark
(803) 547-1065
605 Munn Rd E
Fort Mill, SC
Career Management
(713) 623-8780
235 W 18th St
Houston, TX
Integrated Outsourcing Services
(603) 926-9851
4 Merrill Industrial D
Hampton, NH
Transition Consulting Inc
(972) 701-8022
15150 Preston Rd Ste 300
Dallas, TX
Mail Boxes Etc
(828) 466-1995
2725 Northwest Blvd Ste H
Newton, NC
Leisure Services Div of Ara Services Inc
(215) 389-2727
Spectrum
Philadelphia, PA
Premier Services Group
(503) 371-2399
Oregon State Fairgro
Salem, OR

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

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