Renegotiating Outsourcing Contracts Santa Fe NM

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Optelsa
(954) 385-6711
2645 Executive Park Dr
Weston, FL
Outserv Net Inc
(512) 977-8918
12708 Riata Vista Cir Ste A-113
Austin, TX
Cintas-the Uniform People
(610) 530-9251
7377 William Ave
Allentown, PA
Adaptis
(206) 749-9456
999 3rd Ave Ste 1700
Seattle, WA
Ara Services Inc
(704) 867-2320
1351 Robinwood Rd
Gastonia, NC
Ara Services Inc
(215) 331-0767
8201 State Rd
Philadelphia, PA
K M Sadowski
(202) 822-8383
1620 L St NW
Washington, DC
A N S R Source
(972) 789-9200
5050 Quorum Dr Ste 231
Dallas, TX
Sodexho
(925) 355-2053
12647 Alcosta Blvd Ste 460
San Ramon, CA
Netpique
(386) 246-3149
391 Palm Coast Pkwy SW
Palm Coast, FL

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

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Albuquerque, NM

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