Renegotiating Outsourcing Contracts Sioux City IA

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

National Companies

Viteos Corp
(732) 873-7500
21 Clyde Rd Ste 202
Somerset, NJ
Csg Partners Inc
(913) 469-6660
7101 College Blvd
Shawnee Mission, KS
Juriscape
(626) 351-5200
Pasadena, CA
Paychex Inc
(919) 678-9922
Cary, NC
Yachad Painting Inc
(731) 645-7798
780 Mulberry Ave
Selmer, TN
Progress Industries Lci Sales
(315) 272-1700
14 Arnold Ave
Utica, NY
Aramark Facilities Services
(305) 628-0202
15800 NW 42nd Ave
Opa Locka, FL
Ara Services Inc
(210) 498-1413
9896 Fredericksburg Rd
San Antonio, TX
Primanova Biosciences
(631) 716-0089
3235 Route 112 Ste 2
Medford, NY
Servicemmaster
(310) 762-9448
5563 W Washington Blvd
Los Angeles, CA

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

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