Renegotiating Outsourcing Contracts South Carolina

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Local Companies

S.B. Phillips Company, Inc
(864) 271-9000
330 Pelham Road
Greenville, SC
Spherion Recruiting & Staffing
803-772-4928
16 Berryhill Road
Columbia, SC
Clear Creek Recruiting
843-388-5360
1300 King St
Charleston, SC
Superior Staffing Solutions, Inc.
864-801-1210
P.O.Box 1057
Greer, SC
Sanderstaffing
843-687-9640
SERVICE UNITED STATES
FLORENCE, SC
Insignia Medical Group
843-822-5700
1097 Mathis Ferry Road
Mount Pleasant, SC
AccountSource, Inc.
864-213-8004
130 Milestone Way
Greenville, SC
Norwell Sourcing Solutions
(864) 476-6242
334 Crepe Myrtle Dr
Greer, SC
Aramark
(803) 547-1065
605 Munn Rd E
Fort Mill, SC

By Diane Frank, CIO.com,

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Don't have only IT at the table. Include people from other parts of the business, as close to the top as possible. No matter how much CIOs might wish otherwise, vendors will behave differently when the senior person in the room is from the business side.

Get blended measures of health. It is important to establish health-of-contract metrics for both financial and emotional satisfaction, and to balance them in the vendor's mind. When one goal becomes more important than the other-racing to meet product delivery milestones leads to cutting the head of production out of the loop-a contract begins to fail.

Include vendor input. The CIO should have the final decision when you're considering whether standing applications or new initiatives should end, but don't make those decisions without first talking to the vendor who services those projects.

Copyright © 2008 IDG. All rights reserved.

Featured Local Company

S.B. Phillips Company, Inc

8642719000
330 Pelham Road
Greenville, SC

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