Secret Shoppers might be on duty at your local grocery store, retail stores, hotels, restaurants, video stores, theaters, banks, government agencies, even the local mall!
Maybe that casually dressed young woman complaining about her hamburger order at the local fast food restaurant is a Secret Shopper checking out how they handle customer complaints. Or that surly looking teenager returning a video a day late to the video store is a Secret Shopper observing how the workers handle unruly customers.
You never know exactly where an assignment will take you! This is a fun and exciting job for the adventurous who like dealing with all types of people.
Duties:
You will pretend to be a regular customer. You will observe the designated business and how they treat consumers. Then you will compile your findings into a written report and submit it to your companies district headquarters via e-mail or regular mail. They will submit your findings to the companies management for further evaluation.
Skills:
Be detailed oriented.
Very observant.
Know the local area well.
Equipment:
No special equipment is required.
Startup:
Zero
Pay:
Paid $15 and up per shopping trip. The company you work for will usually reimburse you for travel cost or any items you purchased with your own money.
Potential Income:
Varies.
Note: A few states consider Secret Shoppers similar to Private Investigators. Therefore, in these states they actually require Secret Shoppers to be licensed and follow certain rules and regulations.
Links:
Secret Shopping Business
Would you consider sharing your opinions about various stores, companies, and shops with a research panel or other companies interested in consumer information? Secret Shopping might be the perfect job opportunity for you.About the Author:
BB Lee is a freelance writer who has bee published in several print magazines and many business e-zines online.
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