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Snafus Delay Best Buy Rebate Mississippi

There must be millions of easier ways to make $20 than to pick it up as a free advertised rebate.

Local Companies

Rexel
(662) 323-0343
909 Lynn Ln
Starkville, MS
Monti Electric Supply Inc
(228) 875-4777
3520 Bienville Blvd
Ocean Springs, MS
Southern Electric Works
(601) 833-8323
1557 Highway 51 NE
Brookhaven, MS
Natchez Electric Supply Co
(601) 352-5068
3080 J R Lynch St
Jackson, MS
Thurmond's
(662) 834-2611
Court Sq
Lexington, MS
City Electric Supply
(228) 938-6404
4607 Hospital St
Pascagoula, MS
USA Electrical Sales Llc
(662) 327-8550
PO Box 2383
Columbus, MS
Gilkey Electric Supply Co
(601) 545-8989
1300 W Pine St
Hattiesburg, MS
Maloney's Cowboy Electric City Superstores
(601) 944-0130
1410 Ellis Ave
Jackson, MS
Calvert Company
(601) 939-9191
120 Aztec Dr
Jackson, MS


Snafus Delay Best Buy Rebate

Some time ago, I purchased a copy of Roxio Easy Media Creator 8---which was supposed to come with a $20 rebate for people upgrading from earlier versions---from Best Buy. I mailed the rebate forms, rebate receipt, and proof of prior ownership to the appropriate address.

A month later, I called the Best Buy rebate number. The representative told me I had to contact Roxio. When I called Roxio, however, a recording told me to punch in my phone number, and then said that my phone number is not on file. I could not talk to a human, but was told to go to www.rebatehq.com. When I did so, I could not find any details on the status of my rebate there.


Ron Niemi, El Dorado Hills, California

On Your Side Responds: The Roxio representative we spoke to said first that Niemi's rebate had been misfiled, then that Niemi had entered the wrong phone number in its system. He added that the site Niemi visited, www.rebatehq.com, was incorrect; the correct site URL is www.rebateshq.com. Best Buy told us that it sent Mr. Niemi his $20 rebate check directly. The retailer also said that it is phasing out mail-in rebates because of problems such as this one. (Best Buy announced a two-year phase-out plan in April 2005.)

You can avoid some rebate hassles by keeping a photocopy of every item that you send in, and by sending the rebate request via certified mail.

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