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Snafus Delay Best Buy Rebate New Jersey

There must be millions of easier ways to make $20 than to pick it up as a free advertised rebate.

Local Companies

Cuny & Guerber Inc
(201) 617-5800
2100 Kerrigan Ave
Union City, NJ

Asbury Park Electric Supply Co
(732) 897-9999
815 Asbury Ave
Asbury Park, NJ

Bergenfield-Cooper Electric Supply Co
(973) 227-3800
444 US Highway 46
Fairfield, NJ

Components Corp
(973) 627-0290
6 Kinsey Pl
Denville, NJ

All-U-Want Electric
(201) 337-6811
Oakland, NJ

Graybar Electric Co Inc
(908) 850-3680
40 US Highway 46
Hackettstown, NJ

Bloomfield Electrical Supply Co Inc
(973) 743-3441
660 Bloomfield Ave
Bloomfield, NJ

Graybar Electric Co
(732) 918-3307
3417 Sunset Ave
Ocean, NJ

Equipment Resources Inc
(856) 541-8884
319 Pine St
Camden, NJ

Fairlite Electric Supply Co Inc
(856) 767-6019
360 White Horse Pike
Atco, NJ

Some time ago, I purchased a copy of Roxio Easy Media Creator 8---which was supposed to come with a $20 rebate for people upgrading from earlier versions---from Best Buy. I mailed the rebate forms, rebate receipt, and proof of prior ownership to the appropriate address.

A month later, I called the Best Buy rebate number. The representative told me I had to contact Roxio. When I called Roxio, however, a recording told me to punch in my phone number, and then said that my phone number is not on file. I could not talk to a human, but was told to go to www.rebatehq.com. When I did so, I could not find any details on the status of my rebate there.

Ron Niemi, El Dorado Hills, California

On Your Side Responds: The Roxio representative we spoke to said first that Niemi's rebate had been misfiled, then that Niemi had entered the wrong phone number in its system. He added that the site Niemi visited, www.rebatehq.com, was incorrect; the correct site URL is www.rebateshq.com. Best Buy told us that it sent Mr. Niemi his $20 rebate check directly. The retailer also said that it is phasing out mail-in rebates because of problems such as this one. (Best Buy announced a two-year phase-out plan in April 2005.)

You can avoid some rebate hassles by keeping a photocopy of every item that you send in, and by sending the rebate request via certified mail.

Featured National Company

Gourmet Shoppe

407-767-5599
293 E. Altamonte Drive
Altamonte Springs, FL
www.GourmetShoppe.net

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Snafus Delay Best Buy Rebate New Jersey

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Snafus Delay Best Buy Rebate

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