Meeting with clients. Visiting suppliers. Presenting at trade shows. You have a lot of work to do outside the office. Fortunately, staying productive when you're mobile is getting easier, thanks to Web-based services.
Each of the following eight mobile tools can help you more efficiently manage some aspect of your business while on the go--without your having to fire up your laptop. Many of the services are free. Like any software or service, however, these tools each have some limitations, and may not appeal to everyone.
Access Company Information by Text Message
Short Message Service (SMS), or text messaging, isn't just for teenagers anymore, and Teragram's MyGads.com is a prime example of SMS's benefits for business users.
MyGads.com lets you create a Web-based repository of data, such as employee and partner phone numbers, shared calendar events, and wiki-style information about your company's products or services. You can set up multiple "Gads"; each Gad is a set of text or HTML-formatted information, such as a calendar or a phone list.
Using natural-language queries, you can retrieve information from your Gads by sending an SMS message from your cell phone, or by using a Web browser or instant messaging application. You can create and update Gads using the same access methods.
For collaboration purposes, you can share each Gad with a specific group of people. Access to your Gads can be password protected, with varying privileges (such as the ability to update) assigned to different users. For example, you could give employees the ability to access and update your company's phone directory while denying that access to anyone outside the firm.
MyGads.com can be particularly helpful for grabbing information on the go. The service, currently free, is expected to be supported by advertising at some point.
Get Alerts When Important Clients E-Mail You
As any traveler knows all too well, flights can be delayed or even cancelled at a moment's notice. MobiMate's WorldMate Live, a $10-per-month service for BlackBerry users launched last fall, is designed to help travelers navigate around such unexpected twists.
Before your trip, enter the details of your itinerary into WorldMate Live's Web site. Another option is to download MobiMate's Outlook add-on program, which lets you export confirmation e-mail messages relevant to your trip into the WorldMate Live site. Once your itinerary is set, you'll automatically receive alerts and updates relevant to the itinerary on your BlackBerry.
In our tests, WorldMate Live worked well. The service, recently upgraded, now offers useful new features such as better integration between the itinerary manager and BlackBerry Maps.
WorldMate Live provides lots of other travel tools--weather reports, a currency converter, world clocks--that are also found in the WorldMate Professional software/service for other mobile OSs. Free versions of WorldMate are available for most smart phones (except Palm OS devices), but they don't include the paid version's travel alerts or satellite weather images.
Another option is Orbitz's Traveler Update, which gives you an at-a-glance view of your flight status, current security wait times, local traffic, weather, and other information for U.S. airports. The free service combines user-generated content with information from the FAA and other authorities. You can also receive text-message alerts regarding flight status and use the service on a mobile or desktop Web browser.
Visual Voice Mail Without an iPhone
Apple's iPhone made headlines last year for, among other things, offering Visual Voicemail--the ability to view a list of voice-mail messages and select only those you need to hear now. The GotVoice service aims to do the same for various devices.
GotVoice is available in three versions: the free ad-supported Lite, which converts audio messages into MP3s accessible only from the GotVoice Web site; Premium ($10 monthly), which forwards your voice mail as MP3 files attached to e-mail and also transcribes voice mail into text; and Professional (available at various rates), designed for small-business needs.
Having voice mail you've received on multiple phones--including your cell phone--forwarded as e-mail to your smart phone is extremely convenient. GotVoice also lets you simultaneously broadcast a brief voice message to multiple phone numbers, a quick way to alert colleagues about an urgent business matter.
The Premium and Professional plans automatically check your voice mail every 30 minutes and then forward those messages, according to the service's creators. But in one of our tests, GotVoice took nearly 12 hours to forward an e-mail with a transcription and MP3 attachment.
Other voice mail messages in our tests were forwarded much more quickly, however. Also, it's worth noting that subscribers of AT&T, Verizon, and other cell-phone service providers can have unanswered calls immediately forwarded to GotVoice; this feature will eliminate the need to wait every 30 minutes for GotVoice to retrieve messages, according to a GotVoice spokesperson. If you decide to use the service, keep in mind that each forwarded call will eat into your voice-plan minutes.
Find Wi-Fi Hotspots
Waiting for your laptop to boot up, just to determine if a Wi-Fi network is nearby, is no one's idea of efficiency. A better option: Use your cell phone to search for nearby hotspots.
To use the free JiWire Hotspot Finder for Cell Phones service, type wap.4info.net in your mobile browser. In the Search field, type hotspots and the location (you can use zip and area codes).
The search results will include the hotspot location's name (such as Starbucks), its street address, and whether the Wi-Fi access is free. You then click the Directions To link to get driving directions to the hot spot. You can also have information on Wi-Fi network locations sent to you as SMS messages. The JiWire service is fairly basic: You can't search specifically for Wi-Fi networks at a particular airport, for one thing. But it beats firing up a laptop.
Contributing Editor James A. Martin writes the Mobile Computing column for PCWorld.com.