TaxBrain Delaware

This high-priced service does little more than fill out IRS forms.

Local Companies

TriNet Technology Consultants
(302) 633-9348
1106 Elderon Drive
Wilmington, DE
Cc Now
(302) 283-0700
Newark, DE
Rehoboth Student Center
(302) 226-9731
1 1st Rd
Rehoboth Beach, DE
Returncentral
(302) 283-6200
Newark, DE
Epotec
(302) 731-7711
56 W Main St
Christiana, DE
Hostmysite.Com
(302) 731-4948
260 Chapman Rd Ste 205
Newark, DE
Dry Rock
(302) 888-1400
1007 N Orange St
Wilmington, DE
Localnet Corp
(302) 629-9600
Seaford, DE
Lang Design Inc
(302) 838-9448
Bear, DE
Comcast Cable
(302) 656-3370
4008 N Dupont Hwy
New Castle, DE


TaxBrain

Because TaxBrain is the priciest of all the online tax services we reviewed--charging $90 to $100 to complete one federal and state return--we expected a shebang of a product. What we got instead was a major disappointment that included a bare-bones design, no as-you-go refund ticker, and very few links to help information.

TaxBrain started out by asking us questions about our personal data, income, and tax-deductible contributions and expenses. It then listed all relevant forms and worksheets by their IRS name (W-2, Form 1099, Schedules A-D), putting checkmarks next to the ones we'd finished. Because its online forms closely replicate the actual IRS forms, TaxBrain might appeal to tax pros who just want to fill out their actual returns via the Web. The W-2 forms and Form 1099-DIC for investment income looked like the real things, making it easy for us to fill in data to the corresponding box.

However, we certainly didn't get much guidance from Tax Brain for learning the hows and whys of the tax code. And although live customer support is free, forget about calling on evenings and weekends--the most popular times to do tax returns--because phone help is available only on weekdays till 4 p.m. PST.

A "preview return" link let us look at our entire return, including all schedules. This feature was very helpful for looking for data-entry errors. If you need no tax guidance and like the look and feel of actual IRS forms, you might find TaxBrain to your liking. But for $100-plus to fill out near-replicas of federal and state forms, we expected more tax help and an easier-to-use interface.

Vanessa Richardson

Featured Local Company

TriNet Technology Consultants

3026339348
1106 Elderon Drive
Wilmington, DE
http://www.trinettc.com

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