TaxBrain Kentucky

This high-priced service does little more than fill out IRS forms.

Local Companies

World Wide Gap
(606) 248-4446
118 S 19th St
Middlesboro, KY
Localnet Corp
(606) 337-5925
Pineville, KY
Localnet Corp
(270) 781-0334
Bowling Green, KY
Brandenburg Telecom Llc
(270) 580-4466
213 S Main St
Hardinsburg, KY
Cisco Systems
(859) 873-3843
126 S Main St
Versailles, KY
Localnet Corp
(270) 526-3044
Morgantown, KY
Localnet Corp
(606) 564-3911
Maysville, KY
Megapath Networks
(270) 444-6687
5101 Hinkleville Rd
Paducah, KY
Ipop.Com
(502) 267-8011
9127 Galene Dr
Louisville, KY
Kentucky Christian College
(606) 474-6613
100 Academic Pkwy
Grayson, KY


TaxBrain

Because TaxBrain is the priciest of all the online tax services we reviewed--charging $90 to $100 to complete one federal and state return--we expected a shebang of a product. What we got instead was a major disappointment that included a bare-bones design, no as-you-go refund ticker, and very few links to help information.

TaxBrain started out by asking us questions about our personal data, income, and tax-deductible contributions and expenses. It then listed all relevant forms and worksheets by their IRS name (W-2, Form 1099, Schedules A-D), putting checkmarks next to the ones we'd finished. Because its online forms closely replicate the actual IRS forms, TaxBrain might appeal to tax pros who just want to fill out their actual returns via the Web. The W-2 forms and Form 1099-DIC for investment income looked like the real things, making it easy for us to fill in data to the corresponding box.

However, we certainly didn't get much guidance from Tax Brain for learning the hows and whys of the tax code. And although live customer support is free, forget about calling on evenings and weekends--the most popular times to do tax returns--because phone help is available only on weekdays till 4 p.m. PST.

A "preview return" link let us look at our entire return, including all schedules. This feature was very helpful for looking for data-entry errors. If you need no tax guidance and like the look and feel of actual IRS forms, you might find TaxBrain to your liking. But for $100-plus to fill out near-replicas of federal and state forms, we expected more tax help and an easier-to-use interface.

Vanessa Richardson

Featured National Company

Strata Solutions Inc.,

336-691-1190 ext: 114
1400 Battleground Ave, Ste.212A
Greensboro, NC
http://www.stratasolutions.com

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