TaxBrain North Carolina

This high-priced service does little more than fill out IRS forms.

Local Companies

The Beltech Group, Inc
704-544-7528
NC
Highland Computers
866.406.9239
9373 Meadowmont View Dr
Charlotte, NC
Strata Solutions Inc.,
336-691-1190 ext: 114
1400 Battleground Ave, Ste.212A
Greensboro, NC
TEK-COLLECT
866.652.6500 EXT 537
NEWEST CHARLOTTE LOCATIONS
CONCORD, NC
InterDyn Artis
704-846-6750
8100 Tower Point Drive
Charlotte, NC
Paige Webster
(704) 394-9200
Charlotte, NC
Road Runner High Speed Online
(910) 997-3106
349 County Home Rd
Rockingham, NC
Tds Internet Services
(828) 626-2981
1599 Barnardsville Hwy
Barnardsville, NC
Online Business Services
(919) 772-9177
4609 Barrington Hills Ln
Garner, NC
Nc.Net Internet Services
(252) 338-4001
Elizabeth City, NC


TaxBrain

Because TaxBrain is the priciest of all the online tax services we reviewed--charging $90 to $100 to complete one federal and state return--we expected a shebang of a product. What we got instead was a major disappointment that included a bare-bones design, no as-you-go refund ticker, and very few links to help information.

TaxBrain started out by asking us questions about our personal data, income, and tax-deductible contributions and expenses. It then listed all relevant forms and worksheets by their IRS name (W-2, Form 1099, Schedules A-D), putting checkmarks next to the ones we'd finished. Because its online forms closely replicate the actual IRS forms, TaxBrain might appeal to tax pros who just want to fill out their actual returns via the Web. The W-2 forms and Form 1099-DIC for investment income looked like the real things, making it easy for us to fill in data to the corresponding box.

However, we certainly didn't get much guidance from Tax Brain for learning the hows and whys of the tax code. And although live customer support is free, forget about calling on evenings and weekends--the most popular times to do tax returns--because phone help is available only on weekdays till 4 p.m. PST.

A "preview return" link let us look at our entire return, including all schedules. This feature was very helpful for looking for data-entry errors. If you need no tax guidance and like the look and feel of actual IRS forms, you might find TaxBrain to your liking. But for $100-plus to fill out near-replicas of federal and state forms, we expected more tax help and an easier-to-use interface.

Vanessa Richardson

Featured Local Company

InterDyn Artis

704-846-6750
8100 Tower Point Drive
Charlotte, NC
www.interdynartis.com

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