VoIP for Small or Home Businesses Pittsfield MA

I switched my business to internet phones early in 2005. Despite a few hiccups, I'm not going back to landlines. Internet phone service has too many advantages, which I'll describe for you. I also have some tips for avoiding possible rough patches.

VOIP Internet Phone Small Business and SOHO Advantages

VOIP Advantage No. 1: Look bigger.

VOIP Advantage No 2. Freedom of movement.

Internet Phone Advantage 3. Cost

SOHO VOIP: Tips for Making it Work for Your Business

SOHO VOIP Tip 1. Test internet phoning out before committing.

Yes, some VOIP connections are so scratchy and patchy they sound like cell phones. That's usually because of a problem in the internet connection. Such problems may not be apparent in ordinary web browsing and file downloading. Go with a service that has a 30-day money-back guarantee. Try VOIP out where you live and work. Make sure to try inbound and outbound calls.

Small Business Internet Phone Tip 2. Phoning from a laptop.

With VOIP telephones, you don't need a computer. But you can use your computer as a phone. A piece of software called a "softphone" uses your computer's speakers and microphone. If your laptop is running too many programs at once, calls will deteriorate. Higher-end laptops shouldn't have this problem.

SOHO Internet Phones Tip 3. Go with an established VOIP company.

You don't want to lose your telephone service and possibly your number. Yet only a few VOIP companies have roots before 2000. Choose a service with deep enough roots to survive a VOIP industry shake-out.

Small Biz Internet Phoning Tip 4. Choose a provider carefully before putting the number on your business cards.

Switching VOIP companies is at least as much of a pain as switching landline phone companies. In fact, there is typically no outward number-portability. You can bring a number in, but good luck taking it with you. Researching in early 2005, I found no nationwide VOIP services officially offering outward number portability.

Choose a VOIP provider with a 30-day money-back guarantee. Test the service out thoroughly. One thing is likely: you may want to switch VOIP providers, but you won't want to go back to landline.

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