iPhone-to-iPhone tech support Belleville IL

Out of the blue, Jonathan Seff finds himself using his iPhone as a tech-support device.

Local Companies

Rexel United
(618) 233-4424
48 Empire Dr
Belleville, IL
Ace Hardware-Home-Brite
(618) 233-4466
400 E Illinois St
Belleville, IL
Peerless Premire Appliance Co
(618) 233-0475
119 S 14th St
Belleville, IL
Siemens
(847) 273-2088
1901 N Roselle Rd
Schaumburg, IL
Muller Group Inc
(847) 882-4333
509 E State Pkwy
Schaumburg, IL
Bohntech Services Inc
(630) 978-0098
2220 Highfield Ct
Aurora, IL
Springfield Electric Supply Co
(217) 351-7600
901 N Mattis Ave
Champaign, IL
Crescent Electric Supply Co
(309) 673-8586
1500 NE Adams St
Peoria, IL
Lemont Lighting & Electric Supply Inc
(630) 257-8088
106 Stephen St
Lemont, IL
Joseph Electronics
(847) 588-3800
6643 W Howard St
Niles, IL

provided by: 


sony_remote

Earlier today, my wife was having lunch with her grandmother. I got a call on my iPhone because her grandmother's TV remote control wasn't working. They'd already replaced the batteries, so either the remote was broken or someone pushed the wrong button and it wasn't sending the right commands to the TV. But as with so much over-the-phone tech support, it's hard to know what the problem is without seeing the offending item.

So I asked my wife to send me a picture of the remote by clicking on the Home button (remaining on the call), launching the Camera app, taking a picture, selecting it in the Camera Roll, and clicking on the button in the lower left corner that gives you the option to use that photo as wallpaper, assign it to a contact, or e-mail it. She choose Email Photo, addressed the message to me, and fired it off.

A few seconds later, the photo was in my iPhone's inbox (and, after holding my finger down on the image and tapping on the Save Image button that appeared, in my Camera Roll as well). I took a look and suggested she try pressing the TV function button-problem solved.

Of course, the process might have been easier if the iPhone supported Multimedia Messaging Service (MMS), but you can't argue with results.

Jonathan Seff, Macworld.com
Read article at Macworld.com

Rss   Delicious   Digg   Add To My Yahoo   Add To My Google   Bookmark   Search Plugin

Topics:
Advertising Family Home Services Real Estate Resources
Business Services Fashion Industrial Goods & Services Retail & Consumer Services
Career Financial Services Insurance Software
Cars Food & Beverage Internet Technology
Computer Hardware Franchise Legal Telecommunications
Construction Health Miscellaneous Trade Shows
Education Holidays Nightlife Travel
Entertainment Home Appliances Online Database Weddings
Environmental Home Electronics Pets World History